2011년 7월 21일 목요일

[WebSphere] IBM Support Assitant - 정보수집하기

IBM ISA를 이용해서 원격에 있는  WAS 서버의 정보를 수집하는 방법을 소개하고 있다.
해당 내용은 IBM developerWorks에 올려진 글이다.

What is data collection, and why automate it?
A previous installment of this column introduced IBM Support Assistant Version 4.0, which provides a complete platform from which you can perform many problem determination tasks, such as:
- Search and browse support information for many IBM products.
- Obtain step-by-step guidance for common problem determination tasks.
- Collect diagnostic information.
- Run tools to analyze the diagnostic information.
- Open PMRs with IBM Support.

The Support Authority: Collecting diagnostic information using the IBM Support Assistant

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